Frequently Asked Questions
Everything you need to know about your next timeless piece.
How do I determine my correct ring size?
We offer a comprehensive sizing guide on our website. For the most accurate results, we recommend using a professional ring sizer or visiting a local jeweler to be measured.
What materials are used in your jewelry?
We pride ourselves on quality. Our collection features ethically sourced gemstones, GIA-certified diamonds, and high-quality metals including 14k and 18k gold, platinum, and sterling silver.
How long does shipping take for custom orders?
Standard pieces ship within 2-3 business days. Custom-made or engraved rings typically require 2-4 weeks for production before being shipped via insured courier.
What is your return and exchange policy?
We offer a 30-day return policy for a full refund or exchange on all non-customized items, provided they are in their original, unworn condition with all security tags attached.
Do you provide a warranty for your jewelry?
Yes, all Jewelry & Rings purchases include a limited lifetime warranty that covers manufacturing defects. We also offer one complimentary cleaning and inspection per year.
Is my shipment insured?
Every order is fully insured during transit. A signature is required upon delivery to ensure your precious items arrive safely in your hands.